A single entity serving you around the globe
We integrate all of our systems and people to provide our customers with a single-point contact. All client communications are accessible 24/7 by each of our offices via secure lines and email systems. This enables us to respond rapidly and accurately with full knowledge of each individual request across time-zones. Your query will always be managed by someone familiar with your personal preferences and conversant with your company’s requirements.
All of Travel Cue’s offices are owned by a single entity called the Connect Group. We have no franchise or partner offices within our global network. This gives us the advantage of a unified approach to quality and performance on deliverables.
to nurture excellence
Whether our people are located in the US, UK, Philippines, Australia or anywhere in our growing global network, each has undergone our challenging training programme called “The Travel Cue Way”.
Our rigorous, comprehensive 12-week programme that trains each inductee into operational tasks, systems usage, industry-specific topics and customer service. Each staff member is encouraged and empowered to make decisions that are in the best interests of the customer.
"For Overall, we are satisfied with the service that we received. As for finance point of view, Travel cue so far maintained the accuracy and efficiency on their invoicing system. For AR side, they also maintain good relationship with AE, sending SOA/follow-up on a timely manner."
"From day one, Travelcue have provided an highly efficient and responsive service that has seen them become a reliable and valued partner. Our business necessitates unpredictable and fluctuating travel patterns, at times requiring us to place unexpected bookings round the clock – Travel cue have never failed to quickly and efficiently meet the need. We cannot recommend enough."
CTS Offshore and Marine
"Travel Cue is a good company and great people to deal with. The reply time is very quick, agents understand the offshore/marine travel requirements well and offer good and suitable options. Tickets are issued promptly and urgent emails are treated as urgent in case of emergency situations. Overall we are happy with the experience."
"As the crewing manager of Eastern Navigation, I know what a dependable vendor means. And all the qualities that a vendor must possess can be found in the operations of Travel Cue. The company have provided us extremely professional service when it comes to flights booking. Our company Eastern Navigation has been working with them for many years and there has not been a day when we had to complain about their professionalism. They value both time and money and deliver their product within the stipulated deadline. The same can be said about their pricing policy. They are extremely competitively priced. Our company is extremely satisfied with the way they conduct their business and hope that everyone else have the same pleasant experience with them. - Thank you"
"Very happy to work with Travel Cue – always professional with a personal touch. Prompt replies on requests , good prices and great urgent assistance when needed."
Global Oil Spill Response Company
"Travel Cue provides excellent service with competitive pricing. Staff are quick to respond and available 24/7/365. I would have no hesitation whatsoever in endorsing Travel Cue as a proactive partner and an effective travel services provider."
Private 67m SuperYacht
"Travel Cue has impressed us since the first day that we decided to try their services. What started as a comparative quote ended up becoming a relationship spanning years, which is a testament to their customer service and efficiency. Many crew members even use them in a private capacity outside of yachting. Keep up the good work Travel Cue!"
Resolve Salvage & Fire (Asia), Pte Ltd
"We’ve always enjoyed a positive and rewarding work relationship with Travel Cue all these years. Prompt, reasonable fares and friendly reliable service is what kept us going back all the time. May Travel Cue continue to maintain these attributes as the company continue to expand."
for greater transparency and accuracy
Transcending the legacy systems of the travel management industry, Travel Cue’s proprietary travel technologies are integrated into an ecosystem that is automated, intelligent and connects multiple functions into a seamless workflow, ensuring unprecedented accuracy.
Our technologies offer fare transparency with a host of options and extensive data analytics that will enable you to make informed decisions at all times.
of our travel technologies
- Generates real-time data for accuracy of reporting
- Robust data mining for informed forecasting and planning
- Highly customisable reporting formats
Generates real-time data for accuracy of reporting
Robust data mining for informed forecasting and planning
Highly customisable reporting formats
Enables personalisation based on client insights
Automatically aligns client reservation to profile
Mapping out solutions based on unique client requirements
Online easy navigation
Offers fare options and transparancy
Automatic customisation of booking
Aggregator function aligns option to ensure cost optimisation
Enables informed decisions
Real-time traveller tracking
Client approval process is engaged, ensuring compliance to policy
Coordination with multiple entities in multiple locations
Itinerary format customised to specifications
Audit friendly cost output
Automated tracking for billing accuracy
Auto-handling of multi-currency functions
Greater ease of reconciliation process
Billing format customised to specifications