A single entity serving you around the globe

Our

Strengths

Connect Systems

We integrate all of our systems and people to provide our customers with a single-point contact.  All client communications are accessible 24/7 by each of our offices via secure lines and email systems. This enables us to respond rapidly and accurately with full knowledge of each individual request across time-zones. Your query will always be managed by someone familiar with your personal preferences and conversant with your company’s requirements.

Connect Group

All of Travel Cue’s offices are owned by a single entity called the Connect Group. We have no franchise or partner offices within our global network. This gives us the advantage of a unified approach to quality and performance on deliverables.

Single-point
Contact System

24/7
Service

Globally
Connected

A rigorous training programme

to nurture excellence

Whether our people are located in the US, UK, Philippines, Australia or anywhere in our growing global network, each has undergone our challenging training programme called “The Travel Cue Way”.

Our rigorous, comprehensive 12-week programme that trains each inductee into operational tasks, systems usage, industry-specific​ topics and customer service. Each staff member is encouraged and empowered to make decisions that are in the best interests of the customer.

We also train our staff to think empathetically, as if they were the traveller, acting in a pro-active and creative manner.
The training is highly demanding and those who succeed have the skill-set and knowledge-base to professionally and efficiently manage your travel programme. We are proud of our training rigour but even prouder of our people.

Client Testimonials

Anglo Eastern
"For Overall, we are satisfied with the service that we received. As for finance point of view, Travel cue so far maintained the accuracy and efficiency on their invoicing system. For AR side, they also maintain good relationship with AE, sending SOA/follow-up on a timely manner."
Accountant
Anglo Eastern
Claymore Manning
"From day one, Travelcue have provided an highly efficient and responsive service that has seen them become a reliable and valued partner.  Our business necessitates unpredictable and fluctuating travel patterns, at times requiring us to place unexpected bookings round the clock – Travel cue have never failed to quickly and efficiently meet the need.  We cannot recommend enough."
Director
Subsea Technical and Consultancy Company
CTS Offshore and Marine
"Travel Cue is a good company and great people to deal with. The reply time is very quick, agents understand the offshore/marine travel requirements well and offer good and suitable options. Tickets are issued promptly and urgent emails are treated as urgent in case of emergency situations. Overall we are happy with the experience."
Operations Co-ordinator
Offshore Asset Integrity Services Company
Eastern Navigation
"As the crewing manager of Eastern Navigation, I know what a dependable vendor means. And all the qualities that a vendor must possess can be found in the operations of Travel Cue. The company have provided us extremely professional service when it comes to flights booking. Our company Eastern Navigation has been working with them for many years and there has not been a day when we had to complain about their professionalism. They value both time and money and deliver their product within the stipulated deadline.  The same can be said about their pricing policy. They are extremely competitively priced. Our company is extremely satisfied with the way they conduct their business and hope that everyone else have the same pleasant experience with them.  - Thank you"
Fleet Operations Manager
Eastern Navigation Pte Ltd
Floatel
"Very happy to work with Travel Cue – always professional with a personal touch. Prompt replies on requests , good prices and great urgent assistance when needed."
HR Coordinator
Floatel
Global Oil Spill Response Company
"Travel Cue provides excellent service with competitive pricing. Staff are quick to respond and available 24/7/365. I would have no hesitation whatsoever in endorsing Travel Cue as a proactive partner and an effective travel services provider."
CEO
Global Oil Spill Response Company
Private 67m SuperYacht
"Travel Cue has impressed us since the first day that we decided to try their services. What started as a comparative quote ended up becoming a relationship spanning years, which is a testament to their customer service and efficiency. Many crew members even use them in a private capacity outside of yachting. Keep up the good work Travel Cue!"
Captain
Private 67m SuperYacht
Resolve Salvage & Fire (Asia), Pte Ltd
"We’ve always enjoyed a positive and rewarding work relationship with Travel Cue all these years. Prompt, reasonable fares and friendly reliable service is what kept us going back all the time. May Travel Cue continue to maintain these attributes as the company continue to expand."
Administration Manager
Resolve Salvage & Fire (Asia), Pte Ltd

A unified system with
breakthrough technologies

for greater transparency and accuracy

Transcending the legacy systems of the travel management industry, Travel Cue’s proprietary travel technologies are integrated into an ecosystem that is automated, intelligent and connects multiple functions into a seamless workflow, ensuring unprecedented accuracy.

Our technologies offer fare transparency with a host of options and extensive data analytics that will enable you to make informed decisions at all times.

Benefits cycle

of our travel technologies

Unified
Communications
Platforms

  • Generates real-time data for accuracy of reporting
  • Robust data mining for informed forecasting and planning
  • Highly customisable reporting formats

Unified
Communications
Platforms

Data
Analytics

Generates real-time data for accuracy of reporting

Robust data mining for informed forecasting and planning

Highly customisable reporting formats

Client
Profiling

Enables personalisation based on client insights

Automatically aligns client reservation to profile

Mapping out solutions based on unique client requirements

Reservation
Platform

Online easy navigation

Offers fare options and transparancy

Automatic customisation of booking

Aggregator function aligns option to ensure cost optimisation

Enables informed decisions

Real-time traveller tracking

Ticketing

Client approval process is engaged, ensuring compliance to policy

Coordination with multiple entities in multiple locations

Itinerary format customised to specifications

Audit friendly cost output

Billing

Automated tracking for billing accuracy

Auto-handling of multi-currency functions

Greater ease of reconciliation process

Billing format customised to specifications

Loading...

Vaggelis Theodosiou

Shareholder and Advisor

"Cyborg"

A veteran in the travel management industry for over 35 years, Vaggelis has been an experienced operator for marine travel, a Director in Athens Airport, the founder of Prime Travel in Greece and is now a valuable shareholder in our Connect Group. His extensive knowledge of travel operations and insights for value creation is a crucial ingredient to Travel Cue’s growth and momentum. His depth of experience sharpens our operations, helping us to increase our efficiency and efficacy and his life-long practice of focusing on the customer pushes us to innovate ever-greater value-add to our services. Family and friends are at the centre of Vaggelis world and he often brings them together over a barbeque pit, of which he presides over as chairman and CEO.

We build bespoke solutions for our marine clients – solutions that have consistently delivered the highest levels of service quality, speed, customer satisfaction and best-in-class cost efficiencies; all with an assuring dependability. Its how we define being on cue for our clients.

Ums molestier at elementum eu facilisis.

Commodo odio aenean sed adipiscing.

Sit amet consectetur adipiscing elit pellent.

“Travel Cue has provided us with excellent services, and their 24/7 team is very effective. Among other travel agencies, they have always offered the best rates so far.”
– Fleet Manager, Manning Company

Joanna Kaunang

Deputy Managing Director & Shareholder

Joanna believes in investing time and energy on value building and mentoring strong, effective and self-sustaining teams. She is a true-blue travel professional with education background in Travel & Tourism.

She started her career with United Airlines and Swissair, where she was part of the corporate sales team and has held leadership roles in renowned travel management companies. With a successful career spanning over 20 years, she has extensive knowledge and understanding of large-scale multinational client servicing and an expert in travel programme implementation. Joanna supports the global business needs on a day-to-day basis and oversees the network expansion. Joanna recently achieved an MBA from Sunderland University and when not at work, Joanna loves to spend time at the beach with her husband and son.

Rahul Pereira

Global Operations Head & Shareholder

Rahul’s travel career started more than 20 years ago with a Corporate Travel Management company in Mumbai. After diversifying into Marine Travel in 2003, Rahul developed a passion for handling the time-sensitive travel requirements of ships’ crew and rig rotators.

As global head of operations, Rahul’s 15 years of experience in crew travel stands him in good stead in building and managing complex operational travel solutions for customers located in multiple geographies. Rahul now calls Singapore his home having moved over 15 years ago. He takes great pleasure and is fervent about mentoring the younger members and developing the skills and future talent of the operations team around the world. Rahul is currently pursuing his MBA and when his busy schedule permits, he enjoys playing golf and travelling to relax and unwind.

Organising crew rotations involve multiple people movements which require detailed planning, proactive cost analysis and strong advocacy in the collaborative process. Experience, industry insights and surpassing technologies enable Travel Cue to deliver a structured approach for our customers; so that they can make data-driven decisions for optimal results.

Ums molestier at elementum eu facilisis.

Commodo odio aenean sed adipiscing.

Sit amet consectetur adipiscing elit pellent.

“The Travel Cue team provides support even outside of office hours, showing that the customer is their number one priority.”
– Field Engineer, Global Oil Service Company

Our ability to understand and build solutions for the Shipping industry is unparalleled.

Working 24×7 around the year, the unified team has in-depth knowledge of the intricacies in managing travel related to crew, technicians & shore based personnel with utmost care. Managing complex logistical requirements, further compounded by tight timelines and frequent last-minute changes, has become second nature in the way we operate.

With an effective global procurement we bring to our customers the best of class in cost efficiencies and quality of service standards. Leveraging technology, we bring peace of mind to our customers through transparency, accuracy and strong reliability in a genuine and caring way.

Our service design reinforces our mission towards delivering the best service while we continue to connect with our customers 24 x 7, 365 days a year.

Coordinating the intricate travel details for our clients in a highly demanding environment such as Yachting requires precision in understanding not only the industry, but each specific yacht and their purpose. This allows for efficient execution; which is a highly sought quality within the yacht travel industry.

Our expansive procurement strategy ensures we continue to build our smart sourcing, including specialist marine fares for the yacht industry. This scope is an integral part of who we are, what we believe in, and the resultant customer experience.

We continue to enhance the brand identity of Genuine Care, Professionalism & Commitment and reinforce the value perceived by our customers through the experience of quality services.

Travel, regardless of the industry, is a 24 x 7 service as it is not limited to a location, it is global. Our travel technologies and unprecedented service enable seamless travel solutions within sectors such as, Law, Media & Advertising, Medical, etc. Every customer, regardless of time of day, time of the year or nature of Travel, Travel Cue ensures the ability to empower each and every travel programme.

Optimos

Optimised for your travel performance

Dedicated customer service (email & phone)
Travel reservation & ticketing
Change & cancellation management
Refund management
Less than 5-day refunds
Client profile management
Credit management
24/7 Emergency service
Duty of care
Customised management report
Assigned account manager

Neeraj Yeswant

Chief Technology Officer

"Cyborg"

Neeraj is our Chief Technology Officer and he has been at the helm of our Group’s technology initiatives since 2013. His uncanny ability to bring disruptive, breakthrough technologies to bear on travel management processes and systems has enabled us to deliver the elevated levels of service to our clients.

Neeraj’s career first began with Tata Consultancy in 2001, where he specialized in Business Intelligence (BI) solutions where he developed innovative tools for sales reporting and tracking. Acting as the primary bridge between developers and non-technical clients, he honed his skills in effective communication and solution delivery. In 2005, he joined Griffin Travel and spearheaded the implementation of critical BI initiatives within our Group while overseeing the in-house software development team until 2012.

Under Neeraj’s visionary leadership, our technology platform has been transformed, revolutionizing our front-, mid- and back-office systems into a unified, seamless eco-system. While crafting robust BI solutions remains a core focus, he continually defines and refines our internal systems into ever-higher levels of efficiency. Neeraj excels in understanding our business by fostering functional collaboration with his peers, subordinates, and the management team.

Dedicated to staying on the cutting edge of technology, Neeraj has pursued numerous technical qualifications, including certifications in Informatics 5i Advanced mapping design, OCP level 1, Six Sigma Green Belt, TCS SAP Business Objects, ITIL V3 Foundation, and AIX 6 System Administration. He has also completed prestigious programs such as Insead’s “Design Thinking and Creativity for Business” and MIT Sloan’s “AI: Implications for Business Strategy”.

Precision is a pivotal feature in travel management in the yachting industry. Granularity of details like knowledge of specific yachts, their purposes and crew preferences are all key to our success in our services to the yachting sector.

Our expansive procurement for the marine sector gives us the unique ability to offer specialist marine fares to our yachting clients. We’d love an opportunity to journey with you and create optimal cost outcomes for your travel programmes

Ums molestier at elementum eu facilisis.

Commodo odio aenean sed adipiscing.

Sit amet consectetur adipiscing elit pellent.

“We have been very happy and impressed by the team throughout the year. It has been a difficult one for all especially when it comes to travel. We look forward to working with you into the coming years”
– Captain, yachting management company
“… I can’t thank [you] enough … and all your team for this great job you’ve been doing. Traveling been challenging last year and very often we had to rearrange the flights last minute. The whole team of Travel Cue been extremely helpful and flexible, reliable and very quick with responding… ”
– Marine Administrator, yachting management company
Travel Cue commercial travel clients enjoy an array of performance-enhancing advantages:
  • Experienced consulting
  • Fine-tuning of travel programmes
  • Better process engineering
  • Cost efficiencies through the economies of scale that we can offer
Your business depends on your people. Taking care of each one of them so that they travel well, on time and get back home safely, is ours.

“We are very happy with the service that Travel Cue provides and can count on them for any required bookings. Whenever there have been any minor issues, they have been rectified straight away. We would happily recommend them to other companies.“  – Office Manager, Engineering Consultant Company

Accent

Designed to give you the advantage

Dedicated customer service (email & phone)
Travel reservation & ticketing
Change & cancellation management
Refund management
Less than 5-day refunds
Client profile management
Credit management
24/7 Emergency service
Duty of care
Customised management report
Assigned account manager
Data analytics
Accounts reconciliation
Multi-currency billing & settlement
Loyalty programme management
Account management
CO2 reporting & offsetting
Online booking tool
Itinerary management

Concierge services that go further

A dedicated, round-the-clock and around-the-globe team ensures that every journey embarked is maximised for care, comfort and fulfilment of every detail

Concierge service

Third-party system integration

Enhanced crew / project mobility management

Suite of services

Dedicated customer service (email & phone)
Travel reservation & ticketing
Change & cancellation management
Refund management
Less than 5-day refunds
Client profile management
Credit management
24/7 Emergency service
Duty of care
Customised management report
Assigned account manager
Data analytics
Accounts reconciliation
Multi-currency billing & settlement
Loyalty programme management
Account management
CO2 reporting & offsetting
Online booking tool
Itinerary management
Concierge service
Enhanced crew / project mobility management
Third-party system integration

Nagender Chikuri

Group CEO

"Transformer"

Prior to Travel Cue, Nagender worked at Griffin Travel from 1995 till 2011 where he developed and implemented high growth business environments and expanded the operations through the Asia Pacific region, servicing large global customers. He started his career in the travel industry in 1991 after a six year stint in the Indian Army.

With over 25 years of industry experience in acquiring and managing customers in Shipping, Marine, Offshore and Oil & Gas industries, Nagender has held key operational and management positions and is passionate about building innovative organisations and high performing teams.

He holds an MBA from Northumbria University and is a graduate of the Harvard Business School General Management Program. When not at work, Nagender enjoys playing golf and spending time with his wife, daughters, and their four dogs.

Joanna Kaunang

Group Managing Director

"Orchestrator"

Joanna believes in investing time and energy on value building and mentoring strong, effective and self-sustaining teams. She is a true-blue travel professional with education background in Travel & Tourism. She started her career with United Airlines and Swissair, where she was part of the corporate sales team and has held leadership roles in renowned travel management companies. With a successful career spanning over 20 years, she has extensive knowledge and understanding of large-scale multinational client servicing and an expert in travel programme implementation. Joanna supports the global business needs on a day-to-day basis and oversees the network expansion. Joanna recently achieved an MBA from Sunderland University and when not at work, Joanna loves to spend time at the beach with her husband and son.

Rahul Pereira

Chief Operating Officer

"Enforcer"

Rahul’s travel career started more than 20 years ago with a Corporate Travel Management company in Mumbai. After diversifying into Marine Travel in 2003, Rahul developed a passion for handling the time-sensitive travel requirements of ships’ crew and rig rotators.

As global head of operations, Rahul’s 15 years of experience in crew travel stands him in good stead in building and managing complex operational travel solutions for customers located in multiple geographies. Rahul now calls Singapore his home having moved over 15 years ago. He takes great pleasure and is fervent about mentoring the younger members and developing the skills and future talent of the operations team around the world. Rahul is currently pursuing his MBA and when his busy schedule permits, he enjoys playing golf and travelling to relax and unwind.

Nagender Rao Chilkuri

Group Managing Director & Shareholder

Prior to Travel Cue, Nagender worked at Griffin Travel from 1995 till 2011 where he developed and implemented high growth business environments and expanded the operations through the Asia Pacific region, servicing large global customers. He started his career in the travel industry in 1991 after a six year stint in the Indian Army.

With over 25 years of industry experience in acquiring and managing customers in Shipping, Marine, Offshore and Oil & Gas industries, Nagender has held key operational and management positions and is passionate about building innovative organisations and high performing teams.

He holds an MBA from Northumbria University and is a graduate of the Harvard Business School General Management Program. When not at work, Nagender enjoys playing golf and spending time with his wife, daughters, and their four dogs.