Navigating through the challenges of 2020 has not been easy especially in managing travel. As we enter the New Year of 2021 with the uncertainty of the new normal, one thing is for certain; we are always here for our customers.
We strive to deliver on our promises and focusing on what we know best;
1. Between a rock and a hard place
We will find a solution for you and we will look beyond the conventional routes to make sure you can travel. Planning for travel especially executing crew movements during the pandemic has not been easy due to the limited capacity and countries regulations.
Our team has been trained to think unconventionally and look beyond the obvious routings, to make sure the travellers reach their destination.
2. Where the Sun does not set
We continue to provide 24/7 round-the-clock service with no disruption even during this Covid-19 pandemic. Disruptions are part of life and business and we are prepared for the unknown.
No one could have predicted a global event of this magnitude when Covid-19 crisis hit and yet our Business Continuity Plan was exactly prepared for such a crisis. With our business continuity assurance, we have redundancies across geographies to ensure uninterrupted service delivery.
3. First Time Right
We believe in ensuring quality through a strong focus on repeatability and accuracy of processes. We aim to get it right the first time to meet our customers’ expectations. We are able to maintain consistency of service delivery as well as ensuring 100% accuracy and transparency to our customers.
4. We Care
Safety is important and we will help you navigate the ever-evolving travel landscape by keeping you informed with the latest advisories. Risk management is a structured process supported by robust data management. We have the capability to assist you in mitigating and managing risk with speed of information delivery to enable quick decision making.
5. Hand in Hand
Close collaboration with all stakeholders is key towards achieving a successful travel programme. As part of the optimisation process, we will provide assistance in gaining full visibility of the travel procurement process and work hand-in-hand to deliver efficiency and savings. Most importantly delivering peace-of-mind.